Fingrid’s Guarantees of Origin service received excellent reviews in the annual customer survey, which was conducted at the end of last year. The service authenticates the origin of renewable energy.
In 2020, the transmission reliability rate on the main grid reached a record-setting.
The principle behind Fingrid’s activities is to be a responsible, cost-efficient transmission system operator that works towards long-term objectives. The continuous improvement in productivity is reflected in the moderate pricing of services.
Electricity generation and consumption are two sides of the same coin. People need electricity, particularly on cold winter days – but those are the days when electricity is most difficult to guarantee and supply. Coal is coming to the end of the road, so we need to look for alternatives. The answer increasingly lies in the expanding Nordic and European electricity markets.
Fingrid is planning a new transmission line between Huittinen and Forssa.
The earth wires located above power lines transfer fault current safely into the ground via earthing connections. Earth wires may be necessary in areas with less conductive soil.
The DoIT service, which was introduced in January, has made Fingrid’s digital service development more agile and increased the cooperation of different parties. DoIT breaks up development work into a series of short, continuous two-week sprints for a high-quality result. The first piloted project was the My Fingrid service for service providers.
In its ICT operations, Fingrid is learning to make services that are more effective at addressing the changing needs of stakeholders. The critical nature of data management, which forms the basis for new services, came to light during planning for the digitalisation of substations. In addition, the process to modernise the extranet services for customers led to the creation of a new agile methodology known as DoIT, in which services are developed using cloud services according to the customer’s needs.
Marko Nieminen works as Senior Expert in the Strategic Grid Planning unit. He and his team try to predict what the world and electricity markets will look like decades from now.
Fingrid’s customer satisfaction surveys show that customers are highly satisfied with our operations. The net promoter score is significantly higher than last year’s figure.
Fingrid Oyj
Läkkisepäntie 21
00620 Helsinki
Tel. 030 395 5267
Fingrid.fi
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Fingrid is Finland’s transmission system operator. We secure reliable electricity cost effectively for our customers and society, and shape the clean, market-oriented power system of the future.
