ICT

The DoIT service, which was introduced in January, has made Fingrid’s digital service development more agile and increased the cooperation of different parties. DoIT breaks up development work into a series of short, continuous two-week sprints for a high-quality result. The first piloted project was the My Fingrid service for service providers.

In its ICT operations, Fingrid is learning to make services that are more effective at addressing the changing needs of stakeholders. The critical nature of data management, which forms the basis for new services, came to light during planning for the digitalisation of substations. In addition, the process to modernise the extranet services for customers led to the creation of a new agile methodology known as DoIT, in which services are developed using cloud services according to the customer’s needs.